Aimar @ Crisis at Christmas

Getting Started 5

• Welcome to Crisis at Christmas 2020!
• Setting up Multi-Factor Authentication
• Activating your crisis.christmas account
• IT Systems - Who To Contact
• Freshdesk Quickstart

Self Support Guides 7

• Onsite Troubleshooting Steps
• For International dialling : VOIP Phones in the Internet Cafe
• Troubleshooting Phone Issues - Paging a Phone / Getting the IP Address of a Phone
• IT Security
• Microsoft Teams - Quickstart (Volunteers)

View all 7

FAQ 5

• What's the login to this Computer?
• VOIP - Cordless Telephone FAQs
• Electrical Extension lead DO’s AND DON'Ts
• Want to install a new application or change access to internet sites?
• Changing the keyboard layout

Known Issues 1

• VoIP solution has a crackly extension

General Updates 1

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