Self Support Guides
Documents and help designed to allow you to fix your own issues
IGEL PC The PC will not power on 1. Ensure that all power sockets and cables are firmly secured in place 2. The IGEL desktop unit and the monitor have ...
Sun, 6 Dec, 2020 at 9:46 PM
We have wired phones in the Internet café for the guests to use which need to be connected to the network, these are all pre-configured. They should be ...
Sat, 19 Dec, 2020 at 10:46 AM
If you need to page a phone or obtain the IP Address of a phone for troubleshooting purposes, follow the steps below: 1. Find the base station for the p...
Wed, 20 Dec, 2017 at 12:55 PM
We have moved! Go to our new page here: http://support.crisis.christmas/support/solutions/articles/80000218364-it-security
Tue, 8 Dec, 2020 at 5:42 PM
Who is it for? If you are a volunteer in one of these areas, you should have received an email containing the details to your account. If not, please conta...
Sun, 6 Dec, 2020 at 2:30 PM
This guide is prepared for Team Leaders. Not a Team Leader? Read our Teams guide for Volunteers. Team Setup All Teams have these default channels added: ...
Sun, 6 Dec, 2020 at 2:46 PM
Accessing Shared Mailboxes To access your shared mailboxes, click on the following links: Advice Activities Befriending Call Centre Eyecare Healthca...
Sun, 6 Dec, 2020 at 5:08 PM