Crisis at Christmas's IT systems are provided by different parties. This article lists all systems and who is responsible for them.
Aimar Foundation
The Aimar Foundation is responsible for:
- Crisis.christmas accounts
- Microsoft Teams / SharePoint
- Outlook / Shared Mailboxes
- Thin Clients (IGELs) and related accessories (mice, keyboard, monitor)
- Printers
- Freshdesk
- VoIP Phones / Internet Cafe Desk Phones
- 3CX (Call Centre Telephony system)
- Internet connectivity at sites
- Networking
- Wi-Fi
To contact the Aimar Foundation follow instructions in this link
Operations
The Operations team at Crisis at Christmas is responsible for:
- Check-in Tablets
- CCAS
- crisis.org.uk accounts
To contact the Ops Centre use the Ops Centre Inbox channel on the C@C Team or email ops@crisis.christmas
Activities
The Activities team at Crisis at Christmas is responsible for:
- Crisis Zoom
- Crisis at Christmas App
To contact Activites please email india.lovett@crisis.org.uk
Advice
The Advice team at Crisis at Christmas is responsible for:
- C-Log
- CCall
- CHAIN
To contact Advice please email advice@crisis.christmas